- Vehicles
- 3
- Built between
- Not published
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 4 September 2013
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2013 Setra S417 TC
What the defect is
Setra Luxury Coaches is recalling certain model year 2013 S417TC buses manufactured in April and May 2013. The bolted joint at the lower control arm in the rear axle could loosen due to a change in the manufacturing tightening method.
What could happen
If the control arm loosens, it could reduce the driver's ability to control the direction of the vehicle, increasing the risk of a crash.
What gets fixed
Motor Coach Industries (MCI), the designated importer, will notify customers and will retorque the bolted connection. This service will be completed at no cost to the customer. The recall began on September 4, 2013.
Timeline
- Recall reported to NHTSA24 July 2013
- Owners notified4 September 2013
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 24 July 2013.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MCI at 1-866-624-2622 or Setra Customer Service Line at 1-800-241-2947. Setra's campaign number is 32.00U08919A.
Official source
- Manufacturer's recall number
- 32.00U08919A
- Recalling manufacturer
- Setra of North America
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.