New Flyer Equipment

New Flyer is recalling about 12 vehicles over a problem with the equipment. If the latch handle and tube fall from the rack it would create a potential road hazard for other vehicles, increasing the risk of a crash.

Campaign
13V459000
Manufacturer
New Flyer Industries Ltd.
Reported
20 September 2013
Vehicles
12
Built between
Oct 2012 – Nov 2012
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
30 October 2013
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between October 2012 and November 2012. If yours was built outside that window, it is not part of this recall.

  • 2012 New Flyer XN40Built October 2012 to November 2012

What the defect is

New Flyer Industries is recalling certain model year 2012 XN40 transit buses manufactured October 30, 2012, through November 27, 2012, and equipped with certain Sportworks Northwest Apex 3 bicycle racks. In the affected racks, cracks may develop where the latch tube is welded to the pivot tabs connected to the frame. Over time, the cracks may lead to separation of the latch tube and latch handle.

What could happen

If the latch handle and tube fall from the rack it would create a potential road hazard for other vehicles, increasing the risk of a crash.

What gets fixed

New Flyer will notify owners and Sportworks Northwest will replace the frames under warranty, free of charge. The recall began on October 30, 2013.

Timeline

  1. Vehicles builtOctober 2012 to November 2012
  2. Recall reported to NHTSA20 September 2013
  3. Owners notified30 October 2013

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 20 September 2013.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact New Flyer at 1-800-665-2637 or Sportworks at 1-888-861-0555 ext. 2. New Flyer's campaign number is R13-022.

Official source

Manufacturer's recall number
R13-022
Recalling manufacturer
New Flyer Industries Ltd.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand