- Vehicles
- 18,972
- Built between
- Aug 2013 – Sep 2013
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 21 October 2013
- Repaired
- 98%
- Unrepaired
- 347
Does this affect my vehicle?
This recall covers vehicles built between August 2013 and September 2013. If yours was built outside that window, it is not part of this recall.
- 2014 Chevrolet SilveradoBuilt August 2013 to September 2013
- 2014 GMC SierraBuilt August 2013 to September 2013
Repair progress
347 of 18,972 vehicles in this recall had still not been repaired as of Q1 2015.
98% repaired — 18,603 of 18,972 reported
- Owners not reachable
- 22
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
General Motors (GM) is recalling certain model year 2014 Chevrolet Silverado and GMC Sierra 1500 vehicles manufactured August 1, 2013, through September 10, 2013, and equipped with manual reclining seatbacks. In the affected vehicles, either of the front seatbacks may have play. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."
What could happen
If the vehicle is struck from behind, the head restraint may not properly protect occupants, increasing the risk of injury.
What gets fixed
GM has notified owners. Dealers will inspect the seatback recliner mechanisms and make adjustments, as needed, free of charge. The recall began on October 23, 2013.
Timeline
- Vehicles builtAugust 2013 to September 2013
- Recall reported to NHTSA17 October 2013
- Owners notified21 October 2013
- Latest repair reportQ1 2015 — 98% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 October 2013.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's recall number is 13323.
Official source
- Manufacturer's recall number
- 13323
- Recalling manufacturer
- General Motors LLC
- Safety standard
- FMVSS 202
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.