Turtle Top Electrical System

Turtle Top is recalling about 2 vehicles over a problem with the electrical system. High resistance may cause the board to overheat, increasing the risk of a fire.

Campaign
13V524000
Manufacturer
Turtle Top
Reported
18 October 2013
Vehicles
2
Built between
Aug 2009 – Oct 2009
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
9 December 2013
Repaired
0%
Unrepaired
2

Does this affect my vehicle?

This recall covers vehicles built between August 2009 and October 2009. If yours was built outside that window, it is not part of this recall.

  • 2009 Turtle Top Ford Odyssey LTBuilt August 2009 to October 2009

Repair progress

2 of 2 vehicles in this recall had still not been repaired as of Q1 2015.

0% repaired — 0 of 2 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Turtle Top is recalling certain model year 2009 Odyssey LT transit buses built on Ford Chassis manufactured August 1, 2009, through October 13, 2009 and equipped with A & M Systems passenger entrance/exit doors. Voltage spikes may damage the electrical components and electrical circuits of the door actuator, causing the circuit board to develop high resistance.

What could happen

High resistance may cause the board to overheat, increasing the risk of a fire.

What gets fixed

Turtle Top will notify owners and A&M Systems will replace the affected circuit boards, free of charge. The recall began on December 9, 2013.

Timeline

  1. Vehicles builtAugust 2009 to October 2009
  2. Recall reported to NHTSA18 October 2013
  3. Owners notified9 December 2013
  4. Latest repair reportQ1 2015 — 0% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 18 October 2013.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Turtle Top at 1-800-296-2105 or A&M at 1-574-522-5000 extension 15.

Official source

Recalling manufacturer
Turtle Top
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand