Evenflo Child Seat: Harness/Crotch Buckle

Evenflo is recalling about 1,368,649 vehicles over a problem with the child seat. It may be difficult to remove the child from the restraint, increasing the risk of injury in the event of an emergency in which a prompt exit from the vehicle is required.

Campaign
14C003000
Manufacturer
Evenflo Company, Inc.
Reported
3 April 2014
Vehicles
1,368,649
Built between
Not published
Models
10
Recall type
Child restraint
Initiated by
NHTSA investigation
Owners notified
4 April 2014
Repaired
7%
Unrepaired
1,271,808

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • Evenflo Chase
  • Evenflo Maestro
  • Evenflo Maestro Performance
  • Evenflo Momentum 65
  • Evenflo Secure KID
  • Evenflo Snugli ALL-IN-ONE
  • Evenflo Snugli Booster
  • Evenflo Sureride DLX
  • Evenflo Symphony
  • Evenflo Titan 65

Repair progress

1,271,808 of 1,368,649 vehicles in this recall had still not been repaired as of Q3 2015.

7% repaired — 96,841 of 1,368,649 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Evenflo Company, Inc. (Evenflo) is recalling certain convertible and harnessed child restraints, models Momentum 65 (including LX and DLX), Chase (including LX, DLX, and Select), Maestro (including Performance), Symphony (including 65, LX, 65 E3, and DLX), Snugli All-In-One, Snugli Booster, Titan 65, SureRide DLX, and Secure Kid (including LX, DLX, 100, 300, and 400). The affected seats have model number prefixes of 306, 308, 310, 329, 345, 346, 371 or 385. The defect involves difficulty in unlatching the harness buckle. In the convertible car seats and harnessed booster seats, the buckle may become stuck in a latched condition so that it cannot be opened by depressing the buckle's release button.

What could happen

It may be difficult to remove the child from the restraint, increasing the risk of injury in the event of an emergency in which a prompt exit from the vehicle is required.

What gets fixed

Evenflo notified registered owners in April 2014. The company will start providing replacement buckles along with installation instructions in April 2014.

Timeline

  1. Recall reported to NHTSA3 April 2014
  2. Owners notified4 April 2014
  3. Latest repair reportQ3 2015 — 7% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 3 April 2014.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Evenflo at 1-800-490-7591 or online at www.buckle.evenflo.com. Note: For a complete list of the production dates of the affected seats, please click on "Associated Documents" and then "Defect Notice(Part 573)." Not all seats within the date ranges listed are included, so consumers should contact Evenflo at the number or website listed here with the seat's model and date of manufacture to confirm that their seat is included.

Official source

Recalling manufacturer
Evenflo Company, Inc.
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand