- Vehicles
- 399
- Built between
- Feb 2012 – Oct 2012
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 3 March 2014
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between February 2012 and October 2012. If yours was built outside that window, it is not part of this recall.
- 2013 Evergreen AscendBuilt February 2012 to October 2012
- 2013 Evergreen Ever-LiteBuilt February 2012 to October 2012
- 2013 Evergreen Ever-Lite SelectBuilt February 2012 to October 2012
- 2013 Evergreen I-GOBuilt February 2012 to October 2012
What the defect is
EverGreen Recreational Vehicles, LLC (EverGreen) is recalling certain model year 2013 Ever-Lite, Ever-Lite Select, i-Go, and Ascend travel trailers manufactured February 17, 2012, through October 30, 2012 and equipped with Fastec-brand door locks. In the affected trailers, it may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
What could happen
If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
What gets fixed
EverGreen will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on March 3, 2014.
Timeline
- Vehicles builtFebruary 2012 to October 2012
- Recall reported to NHTSA17 January 2014
- Owners notified3 March 2014
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 January 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact EverGreen at 1-574-825-4298 or Fastec at 1-800-837-2505.
Official source
- Recalling manufacturer
- EverGreen Recreational Vehicles, LLC
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.