Evergreen Suspension: Non-Powered Axle Assembly

Evergreen is recalling about 15 vehicles over a problem with the suspension. If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

Campaign
15V376000
Manufacturer
EverGreen Recreational Vehicles, LLC
Reported
16 June 2015
Vehicles
15
Built between
Mar 2015 – May 2015
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
7 August 2015
Repaired
73%
Unrepaired
4

Does this affect my vehicle?

This recall covers vehicles built between March 2015 and May 2015. If yours was built outside that window, it is not part of this recall.

  • 2015 Evergreen AscendBuilt March 2015 to May 2015
  • 2015 Evergreen Ever-LiteBuilt March 2015 to May 2015
  • 2015 Evergreen I-GOBuilt March 2015 to May 2015
  • 2015 Evergreen SUN ValleyBuilt March 2015 to May 2015

Repair progress

4 of 15 vehicles in this recall had still not been repaired as of Q4 2016.

73% repaired — 11 of 15 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

EverGreen Recreational Vehicles, LLC (EverGreen) is recalling certain model year 2015 i-Go, Ever-Lite, Sun Valley and Ascend travel trailers manufactured March 12, 2015, to May 29, 2015. In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

What could happen

If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

What gets fixed

EverGreen will notify owners, and dealers will replace any affected wheel hub, free of charge. The recall is expected to begin August 7, 2015.

Timeline

  1. Vehicles builtMarch 2015 to May 2015
  2. Recall reported to NHTSA16 June 2015
  3. Owners notified7 August 2015
  4. Latest repair reportQ4 2016 — 73% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 16 June 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact EverGreen customer service at 1-574-825-4298.

Official source

Recalling manufacturer
EverGreen Recreational Vehicles, LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand