- Vehicles
- 70,208
- Built between
- Jun 2009 – Jul 2011
- Models
- 7
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 24 April 2014
- Repaired
- 54%
- Unrepaired
- 32,358
Does this affect my vehicle?
This recall covers vehicles built between June 2009 and July 2011. If yours was built outside that window, it is not part of this recall.
- 2007-2010, 2013-2015 Mack CHUBuilt June 2009 to July 2011
- 2008-2010 Mack CXUBuilt June 2009 to July 2011
- 2012-2015 Mack Granite (GU)Built June 2009 to July 2011
- 2007-2011 Mack GUBuilt June 2009 to July 2011
- 2011-2012 Mack Pinnacle (CHU)Built June 2009 to July 2011
- 2011-2015 Mack Pinnacle (CXU)Built June 2009 to July 2011
- 2007-2015 Mack TDBuilt June 2009 to July 2011
Repair progress
32,358 of 70,208 vehicles in this recall had still not been repaired as of Q3 2015.
54% repaired — 37,850 of 70,208 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.
What could happen
Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
What gets fixed
Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015.
Timeline
- Vehicles builtJune 2009 to July 2011
- Recall reported to NHTSA21 February 2014
- Owners notified24 April 2014
- Latest repair reportQ3 2015 — 54% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 21 February 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0375.
Official source
- Manufacturer's recall number
- SC0375
- Recalling manufacturer
- Mack Trucks, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.