Starcraft Equipment: Electrical

Starcraft is recalling about 281 vehicles over a problem with the equipment. High resistance may cause the board to overheat, increasing the risk of a fire.

Campaign
14V102000
Manufacturer
Starcraft Bus
Reported
10 March 2014
Vehicles
281
Built between
Aug 2009 – Mar 2010
Models
2
Recall type
Vehicle
Initiated by
NHTSA investigation
Owners notified
20 March 2014
Repaired
10%
Unrepaired
253

Does this affect my vehicle?

This recall covers vehicles built between August 2009 and March 2010. If yours was built outside that window, it is not part of this recall.

  • 2009-2010 Starcraft ProdigyBuilt August 2009 to March 2010
  • 2009-2010 Starcraft QuestBuilt August 2009 to March 2010

Repair progress

253 of 281 vehicles in this recall had still not been repaired as of Q2 2015.

10% repaired — 28 of 281 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Starcraft Bus is recalling certain model year 2009 and 2010 Prodigy and Quest school buses manufactured August 20, 2009, through March 30, 2010, and equipped with A & M Systems-brand door actuators. Voltage spikes may damage the electrical components and electrical circuits of the door actuator, causing the circuit board to develop high resistance.

What could happen

High resistance may cause the board to overheat, increasing the risk of a fire.

What gets fixed

Starcraft Bus will notify owners and dealers will replace the affected circuit boards, free of charge. The recall began on March 20, 2014.

Timeline

  1. Vehicles builtAugust 2009 to March 2010
  2. Recall reported to NHTSA10 March 2014
  3. Owners notified20 March 2014
  4. Latest repair reportQ2 2015 — 10% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 March 2014.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Starcraft Bus at 1-800-348-7440.

Official source

Recalling manufacturer
Starcraft Bus
Recall initiated by
ODI

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand