Wheeled Coach Electrical System: Software

Wheeled Coach is recalling about 84 vehicles over a problem with the electrical system. The momentary loss of power may cause the ECX timer to begin a five minute countdown, after which the timer would disconnect the power supplied to the electrical systems in the patient area of the vehicle, increasing the risk of injury to the occupants.

Campaign
14V193000
Manufacturer
Wheeled Coach Industries, Inc.
Reported
16 April 2014
Vehicles
84
Built between
Not published
Models
5
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
19 May 2014
Repaired
93%
Unrepaired
0

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2010 Wheeled Coach Ambulance-M2 Chassis
  • 2013-2014 Wheeled Coach T1
  • 2013-2014 Wheeled Coach T2
  • 2013-2014 Wheeled Coach T3
  • 2014 Wheeled Coach Terrastar

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q3 2015.

93% repaired — 78 of 84 reported

Owners not reachable
2
Scrapped or exported
4

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Wheeled Coach Industries (Wheeled Coach) is recalling certain model year 2010 M2, 2013-2014 T1, T2, and T3, and 2014 Terrastar ambulances, equipped with ECX Timer part number EL00230 manufactured by ECX Electronics Corporation. The ECX timer may experience a momentary loss of power when starting the vehicle.

What could happen

The momentary loss of power may cause the ECX timer to begin a five minute countdown, after which the timer would disconnect the power supplied to the electrical systems in the patient area of the vehicle, increasing the risk of injury to the occupants.

What gets fixed

Wheeled Coach will notify owners, and dealers will update the timer software, free of charge.

Timeline

  1. Recall reported to NHTSA16 April 2014
  2. Owners notified19 May 2014
  3. Latest repair reportQ3 2015 — 93% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 16 April 2014.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Wheeled Coach at 1-800-628-8178.

Official source

Recalling manufacturer
Wheeled Coach Industries, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand