- Vehicles
- 3,973
- Built between
- Sep 2013 – Mar 2014
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 6 May 2014
- Repaired
- 83%
- Unrepaired
- 651
Does this affect my vehicle?
This recall covers vehicles built between September 2013 and March 2014. If yours was built outside that window, it is not part of this recall.
- 2015 Ford F-250 SDBuilt September 2013 to March 2014
- 2015 Ford F-350 SDBuilt September 2013 to March 2014
- 2015 Ford F-450 SDBuilt September 2013 to March 2014
- 2015 Ford F-550 SDBuilt September 2013 to March 2014
Repair progress
651 of 3,973 vehicles in this recall had still not been repaired as of Q3 2015.
83% repaired — 3,291 of 3,973 reported
- Owners not reachable
- 31
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Ford Motor Company (Ford) is recalling certain model year 2015 F-250, F-350, F-450, and F-550 Super Duty trucks manufactured September 13, 2013, through March 28, 2014, and equipped with 6.2L gasoline or 6.7L diesel engines and 6R140 transmissions. An error with the transmission control software may be such that while shifting from "Park" to "Drive" the vehicle may display "Drive" but possibly engage "Reverse" for 1.5 seconds before engaging "Drive." Therefore, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
What could happen
If the vehicle is in "Reverse" while the while the gear selection shows "Drive," unexpected movement could occur, increasing the risk of a crash.
What gets fixed
Ford will notify owners, and dealers will update the transmission software, free of charge. The recall began on May 6, 2014.
Timeline
- Vehicles builtSeptember 2013 to March 2014
- Recall reported to NHTSA17 April 2014
- Owners notified6 May 2014
- Latest repair reportQ3 2015 — 83% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 17 April 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Fords customer service at 1-800-392-3673. Ford's number for this recall is 14C04.
Official source
- Manufacturer's recall number
- 14C04
- Recalling manufacturer
- Ford Motor Company
- Safety standard
- FMVSS 102
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.