Mercedes-Benz Air Bags

Mercedes-Benz is recalling about 311 vehicles over a problem with the air bags. In the event of a crash necessitating front passenger air bag deployment, the front passenger seat airbag may not properly deploy, increasing the risk of injury to the front passenger seat occupant.

Campaign
14V386000
Manufacturer
Mercedes-Benz USA, LLC.
Reported
1 July 2014
Vehicles
311
Built between
Mar 2014 – May 2014
Models
6
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
18 August 2014
Repaired
97%
Unrepaired
8

Does this affect my vehicle?

This recall covers vehicles built between March 2014 and May 2014. If yours was built outside that window, it is not part of this recall.

  • 2014 Mercedes-Benz SL550Built March 2014 to May 2014
  • 2014 Mercedes-Benz SL63Built March 2014 to May 2014
  • 2014 Mercedes-Benz SL65Built March 2014 to May 2014
  • 2014 Mercedes-Benz SLK250Built March 2014 to May 2014
  • 2014 Mercedes-Benz SLK350Built March 2014 to May 2014
  • 2014 Mercedes-Benz SLK55Built March 2014 to May 2014

Repair progress

8 of 311 vehicles in this recall had still not been repaired as of Q4 2015.

97% repaired — 303 of 311 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mercedes-Benz USA, LLC (Mercedes-Benz) is recalling certain model year 2014 SLK 250, SLK 350, SLK 55 AMG, SL 550, SL 63 AMG, and SL 65 AMG vehicles manufactured March 19, 2014, through May 5, 2014. Due to an air bag assembly error, the front passenger air bag may not deploy properly.

What could happen

In the event of a crash necessitating front passenger air bag deployment, the front passenger seat airbag may not properly deploy, increasing the risk of injury to the front passenger seat occupant.

What gets fixed

Mercedes-Benz will notify owners, and dealers will replace the front passenger air bag, free of charge. Mercedes-Benz distributed an interim letter to owners on July 17, 2014. A second owner letter was mailed after parts became available in mid August 2014.

Timeline

  1. Vehicles builtMarch 2014 to May 2014
  2. Recall reported to NHTSA1 July 2014
  3. Owners notified18 August 2014
  4. Latest repair reportQ4 2015 — 97% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 1 July 2014.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Mercedes-Benz at 1-800-367-6372. Note: Until the vehicle has been remedied, owners are advised that passengers or other items should not be placed in the passenger seat.

Official source

Recalling manufacturer
Mercedes-Benz USA, LLC.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand