- Vehicles
- 4,867
- Built between
- Dec 2009 – Apr 2014
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 28 July 2014
- Repaired
- 75%
- Unrepaired
- 1,145
Does this affect my vehicle?
This recall covers vehicles built between December 2009 and April 2014. If yours was built outside that window, it is not part of this recall.
- 2011-2014 Ford F-59Built December 2009 to April 2014
Repair progress
1,145 of 4,867 vehicles in this recall had still not been repaired as of Q4 2015.
75% repaired — 3,628 of 4,867 reported
- Owners not reachable
- 73
- Scrapped or exported
- 21
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Ford Motor Company (Ford) is recalling certain model year 2011-2014 Ford F-59 commercial chassis vehicles manufactured December 17, 2009, to April 30, 2014. Corrosive environments, such as water mixed with road salt, may cause a short circuit between the electrical junction block and the mounting bracket/frame.
What could happen
A short circuit may result in a fire.
What gets fixed
Ford will notify owners, and dealers will replace the junction block with an improved design, free of charge. The recall began on July 28, 2014.
Timeline
- Vehicles builtDecember 2009 to April 2014
- Recall reported to NHTSA2 July 2014
- Owners notified28 July 2014
- Latest repair reportQ4 2015 — 75% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 July 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S11. Note: Since the short may result in a fire whether the vehicle is being operated or not, owners are advised to park affected vehicles outside until they have received the recall remedy.
Official source
- Manufacturer's recall number
- 14S11
- Recalling manufacturer
- Ford Motor Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.