- Vehicles
- 47,043
- Built between
- Jul 2007 – Dec 2013
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 4 February 2015
- Repaired
- 45%
- Unrepaired
- 25,185
Does this affect my vehicle?
This recall covers vehicles built between July 2007 and December 2013. If yours was built outside that window, it is not part of this recall.
- 2011-2013 Chevrolet CapriceBuilt October 2010 to December 2013
- 2008-2009 Pontiac G8Built July 2007 to February 2009
Repair progress
25,185 of 47,043 vehicles in this recall had still not been repaired as of Q2 2016.
45% repaired — 21,325 of 47,043 reported
- Owners not reachable
- 533
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
General Motors LLC (GM) is recalling certain model year 2011-2013 Chevrolet Caprice vehicles manufactured October 15, 2010, to December 6, 2013, and 2008-2009 Pontiac G8 vehicles manufactured July 25, 2007, to February 18, 2009. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
What could happen
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position could cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
What gets fixed
GM will notify owners, and dealers will remove the key blade from the original flip key/RKE transmitter assemblies, and cut and fit a revised key blade and housing assembly, in which the blade has been indexed by 90 degrees, to the original RKE transmitter assembly. GM issued an interim notification to owners on December 31, 2014. The recall began on February 4, 2015.
Timeline
- Vehicles builtJuly 2007 to December 2013
- Recall reported to NHTSA9 September 2014
- Owners notified4 February 2015
- Latest repair reportQ2 2016 — 45% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 September 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chevrolet customer service at 1-800-222-1020 and Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14445. Note: Until the recall has been performed, it is very important that drivers adjust their seat and steering column to allow clearance between their knee and the ignition key.
Official source
- Manufacturer's recall number
- 14445
- Recalling manufacturer
- General Motors LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.