Honda Fuel System, Gasoline: Fuel Pump

Honda is recalling about 10,076 vehicles over a problem with the fuel system, gasoline. If the fuel pump seizes the motorcycle will stall, increasing the risk of a crash.

Campaign
14V672000
Manufacturer
Honda (American Honda Motor Co.)
Reported
27 October 2014
Vehicles
10,076
Built between
Jun 2013 – Sep 2014
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
15 December 2014
Repaired
68%
Unrepaired
3,166

Does this affect my vehicle?

This recall covers vehicles built between June 2013 and September 2014. If yours was built outside that window, it is not part of this recall.

  • 2014 Honda GROM125Built June 2013 to September 2014
  • 2014 Honda NSS300Built June 2013 to May 2014

Repair progress

3,166 of 10,076 vehicles in this recall had still not been repaired as of Q1 2016.

68% repaired — 6,890 of 10,076 reported

Owners not reachable
15
Scrapped or exported
5

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

American Honda Motor Co. (Honda) is recalling certain model year 2014 GROM125 motorcycles manufactured June 12, 2013, to September 24, 2014, and 2014 Forza-NSS300, and NSS300A motorcycles manufactured June 18, 2013, to May 21, 2014. The resin bracket inside the fuel pump of the affected motorcycles may swell and cause the pump impeller to seize.

What could happen

If the fuel pump seizes the motorcycle will stall, increasing the risk of a crash.

What gets fixed

Honda will notify owners, and dealers will replace the fuel pump with an updated fuel pump, free of charge. The recall began on December 15, 2014.

Timeline

  1. Vehicles builtJune 2013 to September 2014
  2. Recall reported to NHTSA27 October 2014
  3. Owners notified15 December 2014
  4. Latest repair reportQ1 2016 — 68% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 27 October 2014.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Honda customer service at 1-310-783-2000. Honda's number for this recall is JL1 NSS300 (Forza) and JL2 Grom (Grom125).

Official source

Manufacturer's recall number
JL1 NSS300; JL2 GROM
Recalling manufacturer
Honda (American Honda Motor Co.)
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand