Forest River Suspension: Upper Ball Joint

Forest River is recalling about 354 vehicles over a problem with the suspension. If the pinch bolt is not sufficiently tightened, it can separate causing a loss of vehicle control that increases the risk of a vehicle crash.

Campaign
14V684000
Manufacturer
Forest River, Inc.
Reported
31 October 2014
Vehicles
354
Built between
Dec 2013 – Oct 2014
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
17 November 2014
Repaired
27%
Unrepaired
257

Does this affect my vehicle?

This recall covers vehicles built between December 2013 and October 2014. If yours was built outside that window, it is not part of this recall.

  • 2014-2015 Forest River CargoportBuilt December 2013 to October 2014
  • 2014-2015 Forest River ParcelportBuilt December 2013 to October 2014
  • 2014-2015 Forest River RockportBuilt December 2013 to October 2014
  • 2014-2015 Forest River WorkportBuilt December 2013 to October 2014

Repair progress

257 of 354 vehicles in this recall had still not been repaired as of Q4 2016.

27% repaired — 97 of 354 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Forest River, Inc. (Forest River) is recalling certain model year 2014-2015 Rockport, Parcelport, Cargoport, and Workport vehicles manufactured December 2, 2013, to October 17, 2014. In the affected vehicles the upper ball joint pinch bolt may not have been sufficiently tightened.

What could happen

If the pinch bolt is not sufficiently tightened, it can separate causing a loss of vehicle control that increases the risk of a vehicle crash.

What gets fixed

Forest River will notify owners, and dealers will inspect the upper ball joint pinch bolt, and tighten if necessary, free of charge. The recall began on November 17, 2014.

Timeline

  1. Vehicles builtDecember 2013 to October 2014
  2. Recall reported to NHTSA31 October 2014
  3. Owners notified17 November 2014
  4. Latest repair reportQ4 2016 — 27% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 31 October 2014.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Forest River customer service at 1-219-533-5934.

Official source

Recalling manufacturer
Forest River, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand