- Vehicles
- 181
- Built between
- Nov 2014 – Nov 2014
- Models
- 4
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 22 October 2014
- Repaired
- Not reported
- Unrepaired
- Not reported
Does this affect my vehicle?
This recall covers vehicles built between November 2014 and November 2014. If yours was built outside that window, it is not part of this recall.
- 2000-2014 Sutphen SAI 110Built November 2014 to November 2014
- 2000-2014 Sutphen SP 110Built November 2014 to November 2014
- 2000-2014 Sutphen SPH 100Built November 2014 to November 2014
- 2000-2014 Sutphen SPI 112Built November 2014 to November 2014
What the defect is
Sutphen Corporation (Sutphen) is recalling certain model year 2000-2014 SPH 100, SP 110, SPI 112, SAI 110 aerial devices manufactured November 5, 2014. The main extension cable on the aerial ladders may fail.
What could happen
A cable failure may cause the ladder to collapse in use, increasing the risk of injury to a user.
What gets fixed
Sutphen will notify owners, and dealers will inspect and repair or replace the ladders, as necessary, free of charge. The recall began in October 2014.
Timeline
- Vehicles builtNovember 2014 to November 2014
- Recall reported to NHTSA10 November 2014
- Owners notified22 October 2014
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 November 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Sutphen customer service at 1-866-287-5549. Sutphen's number for this recall is NACIS# 336120.
Official source
- Manufacturer's recall number
- NACIS# 336120
- Recalling manufacturer
- Sutphen Corporation
- Safety standard
- FMVSS 403
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.