- Vehicles
- 19,825
- Built between
- Aug 2013 – Sep 2014
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 28 January 2015
- Repaired
- 73%
- Unrepaired
- 4,937
Does this affect my vehicle?
This recall covers vehicles built between August 2013 and September 2014. If yours was built outside that window, it is not part of this recall.
- 2014 Ford Transit ConnectBuilt August 2013 to September 2014
Repair progress
4,937 of 19,825 vehicles in this recall had still not been repaired as of Q2 2016.
73% repaired — 14,447 of 19,825 reported
- Owners not reachable
- 441
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Transit Connect cargo vans manufactured August 9, 2013, to September 20, 2014. The affected vehicles are equipped with sliding door panels that may have an improper bond strength between the plastic panel and paint primer. This could cause the door panel to separate from the vehicle while driving.
What could happen
If the plastic sliding door panel separates while driving, it can increase the risk of a vehicle crash.
What gets fixed
Ford will notify owners, and dealers will reinstall the panel with proper materials, free of charge. The recall began January 28, 2015.
Timeline
- Vehicles builtAugust 2013 to September 2014
- Recall reported to NHTSA5 December 2014
- Owners notified28 January 2015
- Latest repair reportQ2 2016 — 73% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 5 December 2014.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S26.
Official source
- Manufacturer's recall number
- 14S26
- Recalling manufacturer
- Ford Motor Company
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.