- Vehicles
- 15,454
- Built between
- Dec 2000 – Dec 2021
- Models
- 12
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 4 February 2026
- Repaired
- 0%
- Unrepaired
- 15,454
Does this affect my vehicle?
This recall covers vehicles built between December 2000 and December 2021. If yours was built outside that window, it is not part of this recall.
- 1988-2001 MCI 102D3
- 2000-2001 MCI 102D3ISTV
- 1988-2001 MCI 102DL3
- 2000-2007 MCI D4000Built December 2000 to April 2007
- 2001-2022 MCI D4000ISTV
- 2005-2021 MCI D4005Built June 2005 to December 2020
- 2001-2020 MCI D4500Built December 2000 to January 2021
- 2005-2022 MCI D4505Built June 2005 to December 2021
- 1998-2013 MCI E4500
- 2018-2022 MCI J3500Built October 2017 to unknown
- 2001-2021 MCI J4500Built March 2001 to September 2020
- 1995-1999 MCI MC12PTV
Repair progress
15,454 of 15,454 vehicles in this recall had still not been repaired as of Q2 2026.
0% repaired — 0 of 15,454 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
What could happen
The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
What gets fixed
MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026.
Parts involved
- Glazing-Ent Dr, Lower03-32-6066Lower curb view glazing installed on one-piece entrance door.
- Sash-Lower-Glass Only. Entrance Door3J-27-66Lower curb view glazing installed on one-piece entrance door.
- Sash_lower_glass, Entrance Door03-32-1693Lower curb view glazing installed on one-piece entrance door.
- Window-Acrylic, Lwr03-32-1036Lower curb view glazing installed on one-piece entrance door.
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtDecember 2000 to December 2021
- Recall reported to NHTSA10 December 2025
- Owners notified4 February 2026
- Latest repair reportQ2 2026 — 0% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 December 2025.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
Official source
- Manufacturer's recall number
- 22-005
- Recalling manufacturer
- Motor Coach Industries, Inc
- Safety standard
- FMVSS 205
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.