Ricon Equipment Adaptive/Mobility

Ricon is recalling about 4 vehicles over a problem with the equipment adaptive/mobility. If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting.

Campaign
15E092000
Manufacturer
Gillig LLC
Reported
19 November 2015
Vehicles
4
Built between
Nov 2010 – Feb 2011
Models
1
Recall type
Equipment
Initiated by
Manufacturer
Owners notified
28 December 2015
Repaired
25%
Unrepaired
3

Does this affect my vehicle?

This recall covers vehicles built between November 2010 and February 2011. If yours was built outside that window, it is not part of this recall.

  • Ricon S5510Built November 2010 to February 2011

Repair progress

3 of 4 vehicles in this recall had still not been repaired as of Q1 2017.

25% repaired — 1 of 4 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Gillig LLC (Gillig) is recalling certain Ricon Model S5510 Wheelchair lifts manufactured November 3, 2010, to February 25, 2011 and sold through the Gillig aftermarket parts department. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

What could happen

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

What gets fixed

Gillig will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 28, 2015.

Timeline

  1. Vehicles builtNovember 2010 to February 2011
  2. Recall reported to NHTSA19 November 2015
  3. Owners notified28 December 2015
  4. Latest repair reportQ1 2017 — 25% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 19 November 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Gillig customer service at 1-800-735-1500, or Ricon Customer Service at 1-800-322-2884. Note: These wheelchair lifts were subject to a similar recall in 2014. All lifts that received that recall remedy are still affected by this recall as well.

Official source

Recalling manufacturer
Gillig LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand