- Vehicles
- 5,000
- Built between
- Aug 2014 – Jul 2015
- Models
- 6
- Recall type
- Equipment
- Initiated by
- Manufacturer
- Owners notified
- 18 April 2016
- Repaired
- 33%
- Unrepaired
- 3,368
Does this affect my vehicle?
This recall covers vehicles built between August 2014 and July 2015. If yours was built outside that window, it is not part of this recall.
- Ricon S2005Built August 2014 to July 2015
- Ricon S2010Built August 2014 to July 2015
- Ricon S5005Built August 2014 to July 2015
- Ricon S5010Built August 2014 to July 2015
- Ricon S5505Built August 2014 to July 2015
- Ricon S5510Built August 2014 to July 2015
Repair progress
3,368 of 5,000 vehicles in this recall had still not been repaired as of Q1 2019.
33% repaired — 1,632 of 5,000 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Ricon Corporation (Ricon) is recalling certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured August 26, 2014, to July 1, 2015. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
What could happen
If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
What gets fixed
Ricon will notify the purchasers of the lifts, and their dealers will inspect the side plates for damage and for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on April 18, 2016.
Timeline
- Vehicles builtAugust 2014 to July 2015
- Recall reported to NHTSA11 March 2016
- Owners notified18 April 2016
- Latest repair reportQ1 2019 — 33% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 11 March 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Ricon customer service at 1-800-322-2884.
Official source
- Recalling manufacturer
- Ricon Corporation
- Safety standard
- FMVSS 404
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.