Crossroads Equipment: Recreational Vehicle/Trailer

Crossroads is recalling about 62 vehicles over a problem with the equipment. If the room extends while vehicle is in motion, there is an increased risk of a crash.

Campaign
15V186000
Manufacturer
DS Corp DBA Crossroads RV
Reported
30 March 2015
Vehicles
62
Built between
Mar 2015 – Mar 2015
Models
5
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
6 April 2015
Repaired
63%
Unrepaired
23

Does this affect my vehicle?

This recall covers vehicles built between March 2015 and March 2015. If yours was built outside that window, it is not part of this recall.

  • 2016 Crossroads CameoBuilt March 2015 to March 2015
  • 2016 Crossroads CruiserBuilt March 2015 to March 2015
  • 2016 Crossroads Cruiser AireBuilt March 2015 to March 2015
  • 2016 Crossroads RezerveBuilt March 2015 to March 2015
  • 2016 Crossroads Sunset TrailBuilt March 2015 to March 2015

Repair progress

23 of 62 vehicles in this recall had still not been repaired as of Q1 2017.

63% repaired — 39 of 62 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

DS Corp, doing business as Crossroads RV (Crossroads), is recalling certain model year 2016 Crossroads Sunset Trail, Cruiser Aire, Cruiser, Cameo, and ReZerve recreational trailers manufactured March 4, 2015, to March 20, 2015. In the affected vehicles, the screws that attach the expanding room to the sliding mechanism cable may fail allowing the room to extend unintentionally while the vehicle is in motion.

What could happen

If the room extends while vehicle is in motion, there is an increased risk of a crash.

What gets fixed

Crossroads will notify owners, and dealers will replace the slide room mechanism attaching screws, free of charge. The recall began on April 6, 2015.

Timeline

  1. Vehicles builtMarch 2015 to March 2015
  2. Recall reported to NHTSA30 March 2015
  3. Owners notified6 April 2015
  4. Latest repair reportQ1 2017 — 63% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 30 March 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Crossroads customer service at 1-855-226-7496. Crossroads number for this recall is 36.

Official source

Manufacturer's recall number
36
Recalling manufacturer
DS Corp DBA Crossroads RV
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand