Crossroads Equipment: Oven/Stove/Cooktop

Crossroads is recalling about 10,894 vehicles over a problem with the equipment. A circuit board that overheats increases the risk of a fire.

Campaign
24V234000
Manufacturer
Keystone RV Company
Reported
27 March 2024
Vehicles
10,894
Built between
Not published
Models
5
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
2 May 2024
Repaired
37%
Unrepaired
4,816

Does this affect my vehicle?

The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.

  • 2021 Crossroads Cruiser
  • 2024 Dutchmen Aspen Trail
  • 2022-2024 Keystone Fuzion
  • 2021-2023 Keystone Montana
  • 2021-2022 Keystone Montana High Country

Repair progress

4,816 of 10,894 vehicles in this recall had still not been repaired as of Q1 2026.

37% repaired — 4,041 of 10,894 reported

Owners not reachable
1,159
Scrapped or exported
878

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Keystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.

What could happen

A circuit board that overheats increases the risk of a fire.

What gets fixed

Dealers can remove the LED backlights or terminate the circuit for the red LED lights, free of charge. Owner notification letters were mailed May 2, 2024.

Parts involved

  • Suburban 22” range633626Elite Series Deluxe
  • Suburban 22” range646677Elite Series Deluxe
  • Suburban 22” range652000Elite Series Deluxe
  • Suburban 22” range656120Elite Series Deluxe
  • Suburban 22” range660269Elite Series Deluxe
  • Suburban 22” range664360Elite Series Deluxe
  • Suburban 22” range682375Elite Series Deluxe
  • Suburban 22” range685144Elite Series Deluxe

Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.

Timeline

  1. Recall reported to NHTSA27 March 2024
  2. Owners notified2 May 2024
  3. Latest repair reportQ1 2026 — 37% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 27 March 2024.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-452.

Official source

Manufacturer's recall number
24-452
Recalling manufacturer
Keystone RV Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand