Dutchmen Suspension: Non-Powered Axle Assembly

Dutchmen is recalling about 2,260 vehicles over a problem with the suspension. If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

Campaign
15V207000
Manufacturer
Keystone RV Company
Reported
7 April 2015
Vehicles
2,260
Built between
Mar 2015 – Apr 2015
Models
12
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
29 June 2015
Repaired
74%
Unrepaired
277

Does this affect my vehicle?

This recall covers vehicles built between March 2015 and April 2015. If yours was built outside that window, it is not part of this recall.

  • 2015-2016 Dutchmen Aspen TrailBuilt March 2015 to April 2015
  • 2015-2016 Dutchmen ColemanBuilt March 2015 to April 2015
  • 2015-2016 Dutchmen DenaliBuilt March 2015 to April 2015
  • 2015-2016 Dutchmen RazorbackBuilt March 2015 to April 2015
  • 2015-2016 Dutchmen RubiconBuilt March 2015 to April 2015
  • 2015-2016 Dutchmen VoltageBuilt March 2015 to April 2015
  • 2015-2016 Keystone BulletBuilt March 2015 to April 2015
  • 2015-2016 Keystone CougarBuilt March 2015 to April 2015
  • 2015-2016 Keystone HideoutBuilt March 2015 to April 2015
  • 2015-2016 Keystone PassportBuilt April 2015 to April 2015
  • 2015-2016 Keystone SpringdaleBuilt March 2015 to April 2015
  • 2015-2016 Keystone SprinterBuilt March 2015 to April 2015

Repair progress

277 of 2,260 vehicles in this recall had still not been repaired as of Q3 2016.

74% repaired — 1,663 of 2,260 reported

Owners not reachable
13
Scrapped or exported
307

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Keystone RV Company (Keystone) is recalling certain model year 2015-2016 Keystone Sprinter, Springdale, Bullet, Cougar, Hideout, and Passport trailers and 2015-2016 Dutchmen Aspen, Coleman, Denali, Razorback, Rubicon, and Voltage trailers. For a full list of the specific models and floor plans affected, see RCLRPT-15V207-4161.PDF under “Associated Documents.” In the affected trailers, the studs that are used to attach the wheels to the axle hubs may break.

What could happen

If the wheel studs break, the wheel could detach from the vehicle, increasing the risk of a crash.

What gets fixed

Keystone will notify owners, and dealers will replace the wheel hubs, free of charge. The recall began on June 29, 2015.

Timeline

  1. Vehicles builtMarch 2015 to April 2015
  2. Recall reported to NHTSA7 April 2015
  3. Owners notified29 June 2015
  4. Latest repair reportQ3 2016 — 74% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 7 April 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 15-230.

Official source

Manufacturer's recall number
15-230
Recalling manufacturer
Keystone RV Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand