Glaval Bus Steering: Tie Rod Assembly

Glaval Bus is recalling about 226 vehicles over a problem with the steering. A loose tie rod jam nut may result in a loss of control, increasing the risk of a crash.

Campaign
15V283000
Manufacturer
Forest River, Inc.
Reported
13 May 2015
Vehicles
226
Built between
Apr 2014 – Oct 2014
Models
6
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
8 June 2015
Repaired
72%
Unrepaired
63

Does this affect my vehicle?

This recall covers vehicles built between April 2014 and October 2014. If yours was built outside that window, it is not part of this recall.

  • 2014-2015 Glaval Bus Concorde IIBuilt April 2014 to October 2014
  • 2014-2015 Glaval Bus EntourageBuilt April 2014 to October 2014
  • 2014-2015 Glaval Bus LegacyBuilt April 2014 to October 2014
  • 2014-2015 Glaval Bus Titan IIBuilt April 2014 to October 2014
  • 2014-2015 Glaval Bus Titan II LOW FloorBuilt April 2014 to October 2014
  • 2014-2015 Glaval Bus UniversalBuilt April 2014 to October 2014

Repair progress

63 of 226 vehicles in this recall had still not been repaired as of Q1 2021.

72% repaired — 163 of 226 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Forest River, Inc. (Forest River) is recalling certain model year 2014-2015 Glaval Universal, Titan II, Titan II Low Floor, Legacy, Concorde II, and Entourage transit buses manufactured April 9, 2014, to October 6, 2014. During the alignment process, a tie rod jam nut my have been left loose.

What could happen

A loose tie rod jam nut may result in a loss of control, increasing the risk of a crash.

What gets fixed

Forest River will notify owners, and dealers will inspect the tie rod end jam nut, tightening it as needed, free of charge. The recall began on June 8, 2015.

Timeline

  1. Vehicles builtApril 2014 to October 2014
  2. Recall reported to NHTSA13 May 2015
  3. Owners notified8 June 2015
  4. Latest repair reportQ1 2021 — 72% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 May 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Forest River customer service at 1-800-445-2825 extension 138. Forest River's number for this recall is 35-05262015-0038.

Official source

Manufacturer's recall number
35-05262015-0038
Recalling manufacturer
Forest River, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand