- Vehicles
- 45,785
- Built between
- Apr 2014 – Jun 2015
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 11 August 2015
- Repaired
- 95%
- Unrepaired
- 2,261
Does this affect my vehicle?
This recall covers vehicles built between April 2014 and June 2015. If yours was built outside that window, it is not part of this recall.
- 2015 Chevrolet SonicBuilt June 2014 to June 2015
- 2014-2015 Chevrolet SparkBuilt April 2014 to May 2015
Repair progress
2,261 of 45,785 vehicles in this recall had still not been repaired as of Q4 2016.
95% repaired — 43,520 of 45,785 reported
- Owners not reachable
- 4
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Spark vehicles manufactured April 30, 2014, to May 20, 2015, and 2015 Chevrolet Sonic vehicles manufactured June 18, 2014, to June 10, 2015. In the affected vehicles, equipped with the base radio and OnStar, the radio may lock up due to a software issue, causing the display to go blank and all audio functions to cease. Because of this, there may be no warning chimes such as the reminder to buckle the seat belt and the key being left in ignition when the driver goes to exit the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208 "Occupant Crash Protection", and 114 "Theft Protection."
What could happen
Without audible indicators, the driver may leave the key in the ignition, increasing the risk of theft. If a driver or front passenger does not buckle their seat belt, there would be no chime to remind them to fasten their seat belts. If a driver or passenger does not buckle their seat belt there is an increased risk that they will be injured in a crash.
What gets fixed
GM will notify owners, and dealers will update the radio software, free of charge. The recall began on August 11, 2015.
Timeline
- Vehicles builtApril 2014 to June 2015
- Recall reported to NHTSA30 June 2015
- Owners notified11 August 2015
- Latest repair reportQ4 2016 — 95% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 30 June 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 15504.
Official source
- Manufacturer's recall number
- 15504
- Recalling manufacturer
- General Motors LLC
- Safety standard
- FMVSS 208
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.