- Vehicles
- 1,416,903
- Built between
- Jun 2012 – Jul 2015
- Models
- 13
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 25 August 2015
- Repaired
- 99%
- Unrepaired
- 14,333
Does this affect my vehicle?
This recall covers vehicles built between June 2012 and July 2015. If yours was built outside that window, it is not part of this recall.
- 2015 Chrysler 200Built January 2014 to July 2015
- 2015 Chrysler 300Built January 2015 to July 2015
- 2015 Dodge ChallengerBuilt January 2014 to July 2015
- 2015 Dodge ChargerBuilt January 2014 to July 2015
- 2014-2015 Dodge DurangoBuilt January 2013 to July 2015
- 2013-2015 Dodge ViperBuilt September 2012 to June 2014
- 2014-2015 Jeep CherokeeBuilt January 2013 to July 2015
- 2014-2015 Jeep Grand CherokeeBuilt January 2013 to July 2015
- 2013-2015 Ram 1500Built June 2012 to July 2015
- 2013-2015 Ram 2500Built June 2012 to July 2015
- 2013-2015 Ram 3500Built June 2012 to July 2015
- 2013-2015 Ram 4500Built June 2012 to July 2015
- 2013-2015 Ram 5500Built June 2012 to July 2015
Repair progress
14,333 of 1,416,832 vehicles in this recall had still not been repaired as of Q1 2017.
99% repaired — 1,397,612 of 1,416,832 reported
- Owners not reachable
- 2,770
- Scrapped or exported
- 2,117
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
What could happen
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
What gets fixed
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015.
Timeline
- Vehicles builtJune 2012 to July 2015
- Recall reported to NHTSA23 July 2015
- Owners notified25 August 2015
- Latest repair reportQ1 2017 — 99% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 23 July 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Official source
- Manufacturer's recall number
- R40
- Recalling manufacturer
- Chrysler (FCA US LLC)
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.