- Vehicles
- 3,013
- Built between
- Not published
- Models
- 10
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 24 December 2015
- Repaired
- 15%
- Unrepaired
- 2,560
Does this affect my vehicle?
The manufacturer did not publish a build-date range for this recall, so the model and year list below is the only way to tell whether your vehicle is covered.
- 2001-2005 Thomas SAF-T-Liner Conventional
- 2005-2013 Thomas Built Buses SAF-T-Liner C2
- 2013 Thomas Built Buses SAF-T-Liner EFX
- 2002-2004 Thomas Built Buses SAF-T-Liner ER
- 2001-2008 Thomas Built Buses SAF-T-Liner FS65
- 2003-2013 Thomas Built Buses SAF-T-Liner HDX
- 2002-2013 Thomas Built Buses SAF-T-Liner MVP-EF
- 2002-2003 Thomas Built Buses SAF-T-Liner MVP-ER
- 2002-2003 Thomas Built Buses TL-960
- 2002 Thomas Built Buses Vista
Repair progress
2,560 of 3,013 vehicles in this recall had still not been repaired as of Q2 2017.
15% repaired — 437 of 3,013 reported
- Scrapped or exported
- 16
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2004 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 non-school buses. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.
What could happen
If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
What gets fixed
DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was mailed to owners on August 28, 2015. The recall began on December 24, 2015.
Timeline
- Recall reported to NHTSA6 July 2015
- Owners notified24 December 2015
- Latest repair reportQ2 2017 — 15% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 6 July 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-685.
Official source
- Manufacturer's recall number
- FL-685
- Recalling manufacturer
- Daimler Trucks North America LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.