Starcraft Equipment: Labels

Starcraft is recalling about 800 vehicles over a problem with the equipment. If the buses are loaded beyond the GVWR rating on the certification label, the vehicle could have poor handling, tire or suspension failure, increasing the risk of a vehicle crash.

Campaign
15V445000
Manufacturer
Starcraft Bus
Reported
13 July 2015
Vehicles
800
Built between
Jan 2002 – Sep 2007
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
8 September 2015
Repaired
65%
Unrepaired
283

Does this affect my vehicle?

This recall covers vehicles built between January 2002 and September 2007. If yours was built outside that window, it is not part of this recall.

  • 2002-2007 Starcraft AllstarBuilt January 2002 to September 2007
  • 2002-2007 Starcraft StarliteBuilt January 2002 to September 2007
  • 2002-2007 Starcraft StarquestBuilt January 2002 to September 2007
  • 2002-2007 Starcraft UltrastarBuilt January 2002 to September 2007

Repair progress

283 of 800 vehicles in this recall had still not been repaired as of Q4 2016.

65% repaired — 517 of 800 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Starcraft Bus (Starcraft) is recalling certain model year 2002-2007 Allstar, Starquest, Starlite, and Ultrastar commercial buses manufactured January 1, 2002, to September 30, 2007. The affected vehicles, when loaded with passengers and fuel, may exceed the gross vehicle weight rating (GVWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

What could happen

If the buses are loaded beyond the GVWR rating on the certification label, the vehicle could have poor handling, tire or suspension failure, increasing the risk of a vehicle crash.

What gets fixed

Starcraft will notify owners, and dealers will install a revised certification label based on corrected axle and wheel calculations or dealers will remove seats from buses that cannot support additional weight beyond the GVWR on the existing label. This work will be done free of charge. The recall began on September 8, 2015.

Timeline

  1. Vehicles builtJanuary 2002 to September 2007
  2. Recall reported to NHTSA13 July 2015
  3. Owners notified8 September 2015
  4. Latest repair reportQ4 2016 — 65% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 July 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Starcraft customer service at 1-800-348-7440. Starcraft's number for this recall is 05-06242015-0058.

Official source

Manufacturer's recall number
05-06242015-0058
Recalling manufacturer
Starcraft Bus
Safety standard
FMVSS 567
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand