Ram Suspension: Upper Arm

Ram is recalling about 199 vehicles over a problem with the suspension. A reduction of suspension stability control could affect control of the vehicle, increasing the risk of a crash.

Campaign
15V468000
Manufacturer
Chrysler (FCA US LLC)
Reported
27 July 2015
Vehicles
199
Built between
Jan 2015 – Feb 2015
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
17 September 2015
Repaired
69%
Unrepaired
61

Does this affect my vehicle?

This recall covers vehicles built between January 2015 and February 2015. If yours was built outside that window, it is not part of this recall.

  • 2015 Ram 4500Built January 2015 to February 2015
  • 2015 Ram 5500Built January 2015 to February 2015

Repair progress

61 of 199 vehicles in this recall had still not been repaired as of Q4 2016.

69% repaired — 137 of 199 reported

Owners not reachable
1

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Chrysler (FCA US LLC) is recalling certain model year 2015 Ram 4500, and 5500 pickup trucks manufactured January 30, 2015, to February 6, 2015. The affected vehicles may have inadequate penetration of the front upper control arm loop to spacer weld, reducing the front suspension stability.

What could happen

A reduction of suspension stability control could affect control of the vehicle, increasing the risk of a crash.

What gets fixed

Chrysler will notify owners, and dealers will inspect and replace any affected upper control arms, free of charge. The recall began on September 17, 2015.

Timeline

  1. Vehicles builtJanuary 2015 to February 2015
  2. Recall reported to NHTSA27 July 2015
  3. Owners notified17 September 2015
  4. Latest repair reportQ4 2016 — 69% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 27 July 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R34.

Official source

Manufacturer's recall number
R34
Recalling manufacturer
Chrysler (FCA US LLC)
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand