- Vehicles
- 246
- Built between
- Nov 2014 – Sep 2015
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 25 September 2015
- Repaired
- 53%
- Unrepaired
- 115
Does this affect my vehicle?
This recall covers vehicles built between November 2014 and September 2015. If yours was built outside that window, it is not part of this recall.
- 2015-2016 Crossroads Sunset TrailBuilt November 2014 to September 2015
Repair progress
115 of 246 vehicles in this recall had still not been repaired as of Q2 2017.
53% repaired — 131 of 246 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2015-2016 Sunset Trail trailers manufactured November 14, 2014, to September 1, 2015. The affected trailers are equipped with kitchen ranges that were installed without a panel to isolate the range from air movement.
What could happen
Without the required isolation panel, a back draft may occur from the top burner increasing the risk of a potential explosion, fire or carbon monoxide build up.
What gets fixed
Crossroads has notified owners, and dealers will install the panel to prevent air movement affecting the kitchen range, free of charge. The recall began on September 25, 2015.
Timeline
- Vehicles builtNovember 2014 to September 2015
- Recall reported to NHTSA22 September 2015
- Owners notified25 September 2015
- Latest repair reportQ2 2017 — 53% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 22 September 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Crossroads at 1-855-226-7496 or by email at service@crossroadsrv.com. Crossroads' number for this recall is 38.
Official source
- Manufacturer's recall number
- 38
- Recalling manufacturer
- DS Corp DBA Crossroads RV
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.