Chevrolet Electrical System: Ignition

Chevrolet is recalling about 3,073 vehicles over a problem with the electrical system. If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash.

Campaign
15V640000
Manufacturer
General Motors LLC
Reported
9 October 2015
Vehicles
3,073
Built between
Jan 2014 – Feb 2014
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
20 November 2015
Repaired
83%
Unrepaired
522

Does this affect my vehicle?

This recall covers vehicles built between January 2014 and February 2014. If yours was built outside that window, it is not part of this recall.

  • 2014-2015 Chevrolet SilveradoBuilt January 2014 to February 2014
  • 2015 Chevrolet SuburbanBuilt February 2014 to February 2014
  • 2015 Chevrolet TahoeBuilt February 2014 to February 2014
  • 2014-2015 GMC SierraBuilt January 2014 to February 2014

Repair progress

522 of 3,073 vehicles in this recall had still not been repaired as of Q1 2017.

83% repaired — 2,551 of 3,073 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra trucks manufactured January 24, 2014, to February 26, 2014, 2015 Chevrolet Suburban vehicles manufactured February 12, 2014 and Chevrolet Tahoe vehicles manufactured February 6, 2014, to February 13, 2014. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.

What could happen

If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

What gets fixed

GM will notify owners, and dealers will replace the ignition lock housing, free of charge. The recall began on November 20, 2015.

Timeline

  1. Vehicles builtJanuary 2014 to February 2014
  2. Recall reported to NHTSA9 October 2015
  3. Owners notified20 November 2015
  4. Latest repair reportQ1 2017 — 83% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 9 October 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 15573.

Official source

Manufacturer's recall number
15573
Recalling manufacturer
General Motors LLC
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand