Prevost Suspension: Front

Prevost is recalling about 7 vehicles over a problem with the suspension. A wheel that turns unexpectedly may cause a loss of vehicle control and increase the risk of a crash.

Campaign
15V725000
Manufacturer
Prevost Cars, Inc.
Reported
3 November 2015
Vehicles
7
Built between
Jun 2015 – Aug 2015
Models
3
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
24 November 2015
Repaired
86%
Unrepaired
1

Does this affect my vehicle?

This recall covers vehicles built between June 2015 and August 2015. If yours was built outside that window, it is not part of this recall.

  • 2016 Prevost H3-45Built June 2015 to August 2015
  • 2016 Prevost H3-45 VIPBuilt June 2015 to August 2015
  • 2016 Prevost X3-45 VIPBuilt June 2015 to August 2015

Repair progress

1 of 7 vehicles in this recall had still not been repaired as of Q3 2017.

86% repaired — 6 of 7 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Prevost Cars, Inc. (Prevost) is recalling certain model year 2016 X3-45 VIP, H3-45 VIP, and H3-45 coaches manufactured June 17, 2015 to August 14, 2015. Studs that attach the independent front suspension to the vehicle frame may fail and allow a front wheel to turn unexpectedly.

What could happen

A wheel that turns unexpectedly may cause a loss of vehicle control and increase the risk of a crash.

What gets fixed

Prevost will notify owners, and dealers will replace the affected studs, free of charge. The recall began on November 24, 2015.

Timeline

  1. Vehicles builtJune 2015 to August 2015
  2. Recall reported to NHTSA3 November 2015
  3. Owners notified24 November 2015
  4. Latest repair reportQ3 2017 — 86% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 3 November 2015.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR15-52.

Official source

Manufacturer's recall number
SR15-52
Recalling manufacturer
Prevost Cars, Inc.
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand