- Vehicles
- 90
- Built between
- Sep 2013 – Aug 2015
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 8 December 2015
- Repaired
- 20%
- Unrepaired
- 72
Does this affect my vehicle?
This recall covers vehicles built between September 2013 and August 2015. If yours was built outside that window, it is not part of this recall.
- 2014-2016 Newmar Canyon StarBuilt September 2013 to August 2015
Repair progress
72 of 90 vehicles in this recall had still not been repaired as of Q1 2017.
20% repaired — 18 of 90 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Newmar Corporation (Newmar) is recalling certain model year 2014-2016 Canyon Star motorhomes manufactured September 10, 2013, to August 18, 2015 and equipped with Atwood on-demand water heaters. In the affected vehicles, the water heater valve may not be properly set and, as a result, the water and gas valve may cause the water heater to overheat the water in the hot water supply tap.
What could happen
The overheating of the water may result in the release of steam, possibly causing the operator is to scald themselves and increasing the risk of injury.
What gets fixed
Newmar will notify owners, and dealers will install a remedy kit to eliminate the scald hazard, free of charge. The recall began on December 8, 2015.
Timeline
- Vehicles builtSeptember 2013 to August 2015
- Recall reported to NHTSA12 November 2015
- Owners notified8 December 2015
- Latest repair reportQ1 2017 — 20% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 12 November 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Newmar customer service at 1-800-731-8300.
Official source
- Recalling manufacturer
- Newmar Corporation
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.