- Vehicles
- 9
- Built between
- Sep 2015 – Nov 2015
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 30 November 2015
- Repaired
- 100%
- Unrepaired
- 0
Does this affect my vehicle?
This recall covers vehicles built between September 2015 and November 2015. If yours was built outside that window, it is not part of this recall.
- 2016 Crossroads RezerveBuilt September 2015 to November 2015
Repair progress
The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q2 2016.
100% repaired — 9 of 9 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
DS Corp DBA Crossroads RV (Crossroads RV ) is recalling certain model year 2016 Crossroads ReZerve travel trailers manufactured September 29, 2015, to November 2, 2015. The affected vehicles are equipped with 4400 pound axles but the Federal Identification Label states that the trailer has a 5200 pound axle.
What could happen
The operator may overload the trailer by following the label information, resulting in a loss of vehicle control, and thereby increasing the risk of a crash.
What gets fixed
All of the affected travel trailers are quarantined on dealer lots and dealers will replace the 4400 pound axle with the correct 5200 pound axle, prior to the sale of the trailers. The recall began on November 30, 2015.
Timeline
- Vehicles builtSeptember 2015 to November 2015
- Recall reported to NHTSA23 November 2015
- Owners notified30 November 2015
- Latest repair reportQ2 2016 — 100% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 23 November 2015.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Crossroads RV customer service at 1-260-593-3850. Crossroads RV's number for this recall is 39.
Official source
- Manufacturer's recall number
- 39
- Recalling manufacturer
- DS Corp DBA Crossroads RV
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.