- Vehicles
- 3,712
- Built between
- May 2007 – Jan 2015
- Models
- 7
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 17 February 2016
- Repaired
- 27%
- Unrepaired
- 2,717
Does this affect my vehicle?
This recall covers vehicles built between May 2007 and January 2015. If yours was built outside that window, it is not part of this recall.
- 2008-2014 Newmar BAY StarBuilt May 2007 to January 2015
- 2012-2014 Newmar BAY Star SportBuilt May 2007 to January 2015
- 2008-2015 Newmar Canyon StarBuilt May 2007 to January 2015
- 2009-2010 Newmar Dutch Aire DPBuilt May 2007 to January 2015
- 2008-2014 Newmar Dutch StarBuilt May 2007 to January 2015
- 2008 Newmar Kountry Star DPBuilt May 2007 to January 2015
- 2008-2014 Newmar VentanaBuilt May 2007 to January 2015
Repair progress
2,717 of 3,712 vehicles in this recall had still not been repaired as of Q2 2017.
27% repaired — 995 of 3,712 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Newmar Corporation (Newmar) is recalling certain model year 2008-2014 Bay Star, Dutch Star, and Ventana, 2012-2014 Bay Star Sport and Ventana VL, 2008-2015 Canyon Star, 2009-2010 Dutch Aire and 2008 Kountry Star motorhomes manufactured May 29, 2007, to January 14, 2015, and equipped with certain Coachstep Double and Triple Electric Steps manufactured by Lippert Components. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may be unstable.
What could happen
Unstable entry and exit steps increase the risk of injury.
What gets fixed
Newmar will notify owners, and dealers will install a retainer bracket to reinforce the operating mechanism, free of charge. The recall began on February 17, 2016.
Timeline
- Vehicles builtMay 2007 to January 2015
- Recall reported to NHTSA13 January 2016
- Owners notified17 February 2016
- Latest repair reportQ2 2017 — 27% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 13 January 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Newmar customer service at 1-574-773-7791 or Lippert Customer service at 574-537-8900. Newmar's number for this recall is 15E 078.
Official source
- Manufacturer's recall number
- 15E 078
- Recalling manufacturer
- Newmar Corporation
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.