Setra Suspension: Control Arm

Setra is recalling about 7 vehicles over a problem with the suspension. Should the tube crack and separate from the shaft of the vehicle, loss of vehicle control is possible, increasing the risk of a crash.

Campaign
16V142000
Manufacturer
Setra of North America
Reported
8 March 2016
Vehicles
7
Built between
Mar 2005 – Feb 2009
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
28 March 2016
Repaired
100%
Unrepaired
0

Does this affect my vehicle?

This recall covers vehicles built between March 2005 and February 2009. If yours was built outside that window, it is not part of this recall.

  • 2005-2009 Setra S417Built March 2005 to February 2009

Repair progress

The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q2 2016.

100% repaired — 7 of 7 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Setra of North America (Setra) is recalling certain model year 2005-2009 S417 coaches manufactured March 1, 2005, to February 28, 2009, that had service part lower control arm(s) installed. The hot crimping that connects the tube ends to the control arm joint housing shafts may crack, causing the tube to separate from the shaft.

What could happen

Should the tube crack and separate from the shaft of the vehicle, loss of vehicle control is possible, increasing the risk of a crash.

What gets fixed

MCI, the sales agent for these vehicles, notified owners verbally, and dealers will replace the lower control arms, free of charge. The recall began on March 28, 2016.

Timeline

  1. Vehicles builtMarch 2005 to February 2009
  2. Recall reported to NHTSA8 March 2016
  3. Owners notified28 March 2016
  4. Latest repair reportQ2 2016 — 100% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 March 2016.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Setra customer service at 1-800-241-2947. Setra's number for this recall is 33.10U10124B.

Official source

Manufacturer's recall number
33.10U10124B
Recalling manufacturer
Setra of North America
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand