Ford Air Bags: Side/Window

Ford is recalling about 37,066 vehicles over a problem with the air bags. A side curtain air bag that does not deploy as intended may increase the risk of occupant injury in the event of a crash.

Campaign
16V188000
Manufacturer
Ford Motor Company
Reported
4 April 2016
Vehicles
37,066
Built between
Mar 2014 – Mar 2016
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
18 May 2016
Repaired
86%
Unrepaired
4,972

Does this affect my vehicle?

This recall covers vehicles built between March 2014 and March 2016. If yours was built outside that window, it is not part of this recall.

  • 2015-2016 Ford TransitBuilt March 2014 to March 2016

Repair progress

4,972 of 37,066 vehicles in this recall had still not been repaired as of Q3 2017.

86% repaired — 31,786 of 37,066 reported

Owners not reachable
295
Scrapped or exported
13

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Ford Motor Company (Ford) is recalling certain model year 2015-2016 Transit vehicles manufactured March 12, 2014, to March 18, 2016. In the affected vehicles, the side curtain air bag may not deploy with the proper trajectory due to being folded and packaged incorrectly.

What could happen

A side curtain air bag that does not deploy as intended may increase the risk of occupant injury in the event of a crash.

What gets fixed

Ford will notify owners, and dealers will inspect and re-orient the side curtain air bag assembly, as necessary, free of charge. The recall began on May 18, 2016.

Timeline

  1. Vehicles builtMarch 2014 to March 2016
  2. Recall reported to NHTSA4 April 2016
  3. Owners notified18 May 2016
  4. Latest repair reportQ3 2017 — 86% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 4 April 2016.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S13.

Official source

Manufacturer's recall number
16S13
Recalling manufacturer
Ford Motor Company
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand