- Vehicles
- 1,860
- Built between
- Aug 2008 – Mar 2016
- Models
- 9
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 9 June 2016
- Repaired
- 1%
- Unrepaired
- 1,823
Does this affect my vehicle?
This recall covers vehicles built between August 2008 and March 2016. If yours was built outside that window, it is not part of this recall.
- 2008-2016 Glaval Bus ApolloBuilt August 2008 to March 2016
- 2008-2016 Glaval Bus Concorde IIBuilt August 2008 to March 2016
- 2008-2016 Glaval Bus EntourageBuilt August 2008 to March 2016
- 2008-2016 Glaval Bus LegacyBuilt August 2008 to March 2016
- 2008-2016 Glaval Bus PrimetimeBuilt August 2008 to March 2016
- 2008-2016 Glaval Bus SportBuilt August 2008 to March 2016
- 2008-2016 Glaval Bus TitanBuilt August 2008 to March 2016
- 2008-2016 Glaval Bus Titan IIBuilt August 2008 to March 2016
- 2008-2016 Glaval Bus Titan II LOW FloorBuilt August 2008 to March 2016
Repair progress
1,823 of 1,860 vehicles in this recall had still not been repaired as of Q3 2017.
1% repaired — 25 of 1,860 reported
- Owners not reachable
- 12
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Forest River, Inc. (Forest River) is recalling certain 2008-2016 Glaval Bus Apollo, Concorde II, Entourage, Legacy, Primetime, Sport, Titan, Titan II, and Titan II Low Floor transit buses manufactured from August 1, 2008, through March 6, 2016. The labels on the rear emergency exit window are not located within 16 centimeters of the release mechanisms as required. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
What could happen
If the label is not located the correct distance from the mechanism, it may hinder an occupant's ability to open the emergency window and escape from the vehicle quickly in the event of an emergency.
What gets fixed
Forest River will notify owners, and provide a new label along with instructions for the correct placement of the label on the window. The label and instructions will be provided free of charge. The recall began on June 9, 2016.
Timeline
- Vehicles builtAugust 2008 to March 2016
- Recall reported to NHTSA14 April 2016
- Owners notified9 June 2016
- Latest repair reportQ3 2017 — 1% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 April 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Glaval Bus customer service at 1-574-642-3112. Forest River's number for this campaign is 35-04112016-0168.
Official source
- Manufacturer's recall number
- 35-04112016-0168
- Recalling manufacturer
- Forest River, Inc.
- Safety standard
- FMVSS 217
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.