- Vehicles
- 114
- Built between
- May 2015 – Apr 2016
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 9 June 2016
- Repaired
- 71%
- Unrepaired
- 28
Does this affect my vehicle?
This recall covers vehicles built between May 2015 and April 2016. If yours was built outside that window, it is not part of this recall.
- 2016-2017 Crossroads Hill CountryBuilt May 2015 to April 2016
- 2016-2017 Crossroads Sunset TrailBuilt May 2015 to April 2016
Repair progress
28 of 114 vehicles in this recall had still not been repaired as of Q3 2017.
71% repaired — 81 of 114 reported
- Scrapped or exported
- 5
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2016-2017 Hill Country and Sunset Trail recreational trailers manufactured May 13, 2015, to April 18, 2016 and equipped with an outside kitchen compartment. In the affected trailers, the inside range burners may be extinguished unintentionally when the outside kitchen compartment door is opened.
What could happen
With the burners extinguished, the propane may continue to flow, creating a build up of propane gas, which in the presence of an ignition source, can increase the risk of a fire and/or explosion.
What gets fixed
Crossroads has notified owners, and dealers will install a piece of trim to cover the air gap behind the inside range to the outside kitchen, free of charge. The recall began on June 9, 2016.
Timeline
- Vehicles builtMay 2015 to April 2016
- Recall reported to NHTSA8 June 2016
- Owners notified9 June 2016
- Latest repair reportQ3 2017 — 71% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 June 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Crossroads customer service at 1-855-226-7496. Crossroad's number for this recall is 16-254.
Official source
- Manufacturer's recall number
- 16-254
- Recalling manufacturer
- DS Corp DBA Crossroads RV
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.