- Vehicles
- 2
- Built between
- Mar 2015 – Apr 2015
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 10 June 2016
- Repaired
- Not reported
- Unrepaired
- Not reported
Safety advisories
Do not drive this vehicle
NHTSA and the manufacturer advise that affected vehicles should not be driven until the recall repair has been completed. Contact your dealer to arrange the repair, and ask about transport in the meantime.
Does this affect my vehicle?
This recall covers vehicles built between March 2015 and April 2015. If yours was built outside that window, it is not part of this recall.
- 2015 Glaval Bus SynergyBuilt March 2015 to April 2015
What the defect is
Forest River, Inc. (Forest River) is recalling certain model year 2015 Glaval Synergy transit buses manufactured March 23, 2015, to April 29, 2015. The affected vehicles are built on a Freightliner Custom Chassis and have steering boxes that were manufactured using incorrect internal spacers, resulting in premature wear in the connection between the steering wheel and the front axle.
What could happen
The steering wheel's connection to the front axle could fail resulting in a sudden loss of steering ability, increasing the risk of a crash.
What gets fixed
Forest River will notify owners, and Freightliner dealers will inspect and replace the steering box, as necessary, free of charge. The recall began on June 10, 2016. Note: Owners are urged not to drive their vehicles until they have been inspected.
Timeline
- Vehicles builtMarch 2015 to April 2015
- Recall reported to NHTSA8 June 2016
- Owners notified10 June 2016
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 June 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Forest River customer service at 1-574-262-2212 or Freightliner customer service at 1-800-547-0712. Forest River's number for this recall is 35-06022016-0207.
Official source
- Manufacturer's recall number
- 35-06022016-0207
- Recalling manufacturer
- Forest River, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.