- Vehicles
- 914
- Built between
- Jun 2015 – Oct 2015
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 21 July 2016
- Repaired
- 75%
- Unrepaired
- 231
Does this affect my vehicle?
This recall covers vehicles built between June 2015 and October 2015. If yours was built outside that window, it is not part of this recall.
- 2012-2015 Nova Bus LFSBuilt June 2015 to October 2015
- 2012-2015 Nova Bus LFS ArticBuilt June 2015 to October 2015
Repair progress
231 of 914 vehicles in this recall had still not been repaired as of Q1 2018.
75% repaired — 683 of 914 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Nova Bus (Nova) is recalling certain model year 2012-2015 Nova LFS and LFS Artic transit buses manufactured from June 18, 2012, through October 19, 2015. The affected transit buses have destinations signs that may not be properly secured and, as a result, the sign may fall.
What could happen
If an sign falls, there is an increased risk of injury to anyone under or standing near the sign.
What gets fixed
Nova will notify owners, and dealers will inspect and secure the sign as necessary, free of charge. The recall began on July 20, 2016.
Timeline
- Vehicles builtJune 2015 to October 2015
- Recall reported to NHTSA8 June 2016
- Owners notified21 July 2016
- Latest repair reportQ1 2018 — 75% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 June 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Nova customer service at 1-450-472-6410. Nova's recall number for this campaign is CR3539.
Official source
- Manufacturer's recall number
- CR3539
- Recalling manufacturer
- Nova Bus
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.