- Vehicles
- 12,631
- Built between
- Jun 2013 – Feb 2014
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- NHTSA investigation
- Owners notified
- 16 December 2016
- Repaired
- 76%
- Unrepaired
- 3,060
Does this affect my vehicle?
This recall covers vehicles built between June 2013 and February 2014. If yours was built outside that window, it is not part of this recall.
- 2014 Maserati GhibliBuilt June 2013 to February 2014
- 2014 Maserati QuattroporteBuilt June 2013 to February 2014
Repair progress
3,060 of 12,631 vehicles in this recall had still not been repaired as of Q1 2018.
76% repaired — 9,571 of 12,631 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Maserati North America, Inc. (Maserati) is recalling certain model year 2014 Quattroporte and Ghibli vehicles manufactured June 1, 2013, to February 28, 2014. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may mislead owners about which gear the vehicle is in and may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
What could happen
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
What gets fixed
Maserati will notify owners, and dealers will perform a software update, free of charge. The remedy software is currently in development. Owners were mailed an interim notification on July 1, 2016. A second notice will be mailed when the software is available.
Timeline
- Vehicles builtJune 2013 to February 2014
- Recall reported to NHTSA10 June 2016
- Owners notified16 December 2016
- Latest repair reportQ1 2018 — 76% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 10 June 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Maserati customer service at 1-877-696-2737. Maserati's number for this recall is 307.
Official source
- Manufacturer's recall number
- 307
- Recalling manufacturer
- Maserati North America, Inc.
- Recall initiated by
- ODI
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.