- Vehicles
- 15,486
- Built between
- May 2013 – Jun 2016
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 3 November 2016
- Repaired
- 86%
- Unrepaired
- 2,198
Does this affect my vehicle?
This recall covers vehicles built between May 2013 and June 2016. If yours was built outside that window, it is not part of this recall.
- 2014-2016 Chevrolet Caprice Police PursuitBuilt May 2013 to June 2016
- 2014-2016 Chevrolet Cheverolet SSBuilt May 2013 to April 2016
Repair progress
2,198 of 15,486 vehicles in this recall had still not been repaired as of Q1 2018.
86% repaired — 13,246 of 15,486 reported
- Owners not reachable
- 41
- Scrapped or exported
- 1
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Caprice Police Pursuit vehicles manufactured May 14, 2013 through June 14, 2016, and Chevrolet SS vehicles manufactured May 15, 2013 through April 27, 2016. The driver's seat belt tensioner cable may be repeatedly bent over the seat side shield as the driver enters and exits the vehicle causing the cable to fatigue and separate.
What could happen
If the tensioner cable separates, the driver may not be properly restrained in the event of a crash, increasing their risk of injury.
What gets fixed
GM will notify owners, and dealers will inspect the tensioner cable assembly, replacing any cable that is damaged. For vehicles that do not require a tensioner assembly replacement, a cable guide will be installed. All vehicles will receive new seat trim with a redesigned opening for the cable routing. These repairs will be performed free of charge. The recall began on November 3, 2016.
Timeline
- Vehicles builtMay 2013 to June 2016
- Recall reported to NHTSA8 July 2016
- Owners notified3 November 2016
- Latest repair reportQ1 2018 — 86% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 8 July 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 31340.
Official source
- Manufacturer's recall number
- 31340
- Recalling manufacturer
- General Motors LLC
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.