- Vehicles
- 1,570
- Built between
- Sep 2010 – Jun 2024
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 4 July 2025
- Repaired
- 22%
- Unrepaired
- 1,218
Does this affect my vehicle?
This recall covers vehicles built between September 2010 and June 2024. If yours was built outside that window, it is not part of this recall.
- 2012-2024 Nova Bus LFSBuilt June 2012 to June 2024
- 2010-2020 Nova Bus LFS ArticBuilt September 2010 to October 2020
Repair progress
1,218 of 1,570 vehicles in this recall had still not been repaired as of Q2 2026.
22% repaired — 352 of 1,570 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
What could happen
A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.
What gets fixed
Nova Bus will install additional seat stoppers to the driver's rear partition, free of charge. Owner notification letters are expected to be mailed July 4, 2025. Nova's number for this recall is CR5635. This recall expands and replaces previous recall number 23V-350. Vehicles that were previously recalled under 23V-350 will need to have the new remedy completed.
Parts involved
- Recaro Ergo Metro AM384N101395-XXDriver seat with integrated 3 points seat belt
- Recaro Ergo Metro AM80N58950-XXDriver seat with integrated 3 points seat belt
Part numbers are as filed by the manufacturer and are listed for reference. Your dealer will confirm the correct part for your vehicle.
Timeline
- Vehicles builtSeptember 2010 to June 2024
- Recall reported to NHTSA5 November 2024
- Owners notified4 July 2025
- Latest repair reportQ2 2026 — 22% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 5 November 2024.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Official source
- Manufacturer's recall number
- CR5635
- Recalling manufacturer
- Nova Bus (US) Inc.
- Safety standard
- FMVSS 209
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.