Mahindra Suspension: Front

Mahindra is recalling about 283 vehicles over a problem with the suspension. If the fork tubes move and affect the maneuverability or the turning radius of the scooter, it can increase the risk of a crash.

Campaign
16V554000
Manufacturer
Mahindra Tractor Assembly Inc
Reported
26 July 2016
Vehicles
283
Built between
Oct 2015 – Jul 2016
Models
2
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
14 September 2016
Repaired
64%
Unrepaired
95

Does this affect my vehicle?

This recall covers vehicles built between October 2015 and July 2016. If yours was built outside that window, it is not part of this recall.

  • 2015-2016 Mahindra Enterprise 1Built October 2015 to July 2016
  • 2015-2016 Mahindra Genze 2.0Built October 2015 to July 2016

Repair progress

95 of 283 vehicles in this recall had still not been repaired as of Q4 2017.

64% repaired — 182 of 283 reported

Owners not reachable
4
Scrapped or exported
2

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Mahindra Tractor Assembly Inc. (Mahindra) is recalling certain model year 2015-2016 GenZe 2.0 and Enterprise 1 scooters manufactured October 2, 2015, to July 11, 2016. The front forks of the affected scooters may not be properly tightened within the steering mounts and, as a result, the fork tubes may move affecting low speed maneuverability.

What could happen

If the fork tubes move and affect the maneuverability or the turning radius of the scooter, it can increase the risk of a crash.

What gets fixed

Mahindra will notify owners and new bolts and washers to ensure proper clamp force will be installed, free of charge. The recall began September 14, 2016.

Timeline

  1. Vehicles builtOctober 2015 to July 2016
  2. Recall reported to NHTSA26 July 2016
  3. Owners notified14 September 2016
  4. Latest repair reportQ4 2017 — 64% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 26 July 2016.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Mahindra customer service at 1-888-808-9526.

Official source

Recalling manufacturer
Mahindra Tractor Assembly Inc
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

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