- Vehicles
- 1,038
- Built between
- Mar 2005 – Jul 2016
- Models
- 2
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 31 August 2016
- Repaired
- 32%
- Unrepaired
- 703
Does this affect my vehicle?
This recall covers vehicles built between March 2005 and July 2016. If yours was built outside that window, it is not part of this recall.
- 2005-2016 E-Ride EXV2Built March 2005 to July 2016
- 2005-2016 E-Ride EXV4Built March 2005 to July 2016
Repair progress
703 of 1,038 vehicles in this recall had still not been repaired as of Q2 2017.
32% repaired — 327 of 1,038 reported
- Owners not reachable
- 8
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
E-ride Industries (E-ride) is recalling certain model year 2005-2016 EXV2 electric utility vehicles manufactured March 1, 2005, to July 29, 2016, and EXV4 electric utility vehicles manufactured March 3, 2005, to July 19, 2016. The affected vehicles may not be equipped with a red reflector on the back of the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 500, "Low Speed Vehicles."
What could happen
A missing red reflector on the rear vehicle can make the vehicle less visible to other drivers, increasing the risk of a crash.
What gets fixed
E-ride will notify owners, and dealers will install a red reflector to both corners of the rear bumper, free of charge. The recall is expected to begin in September 2016.
Timeline
- Vehicles builtMarch 2005 to July 2016
- Recall reported to NHTSA2 August 2016
- Owners notified31 August 2016
- Latest repair reportQ2 2017 — 32% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 2 August 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact E-ride customer service at 1-800-950-4351.
Official source
- Recalling manufacturer
- e-ride Industries
- Safety standard
- FMVSS 500
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.