- Vehicles
- 39
- Built between
- May 2016 – Sep 2016
- Models
- 1
- Recall type
- Vehicle
- Initiated by
- Manufacturer
- Owners notified
- 28 September 2016
- Repaired
- 100%
- Unrepaired
- 0
Safety advisories
Do not drive this vehicle
NHTSA and the manufacturer advise that affected vehicles should not be driven until the recall repair has been completed. Contact your dealer to arrange the repair, and ask about transport in the meantime.
Does this affect my vehicle?
This recall covers vehicles built between May 2016 and September 2016. If yours was built outside that window, it is not part of this recall.
- 2016 Eldorado AxessBuilt May 2016 to September 2016
Repair progress
The manufacturer reports every reachable vehicle in this recall has been repaired, as of Q3 2016.
100% repaired — 39 of 39 reported
Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.
What the defect is
Eldorado National-California, Inc. (Eldorado) is recalling certain model year 2016 Axess transit buses manufactured May 1, 2016, to September 20, 2016. The affected buses have axles that may have insufficient grease at the wheel ends, possibly resulting in bearing failure.
What could happen
Bearing failure may increase the risk of a crash.
What gets fixed
Eldorado has notified owners, and dealers will inspect the wheel bearings and add grease as necessary, free of charge. The recall began on September 28, 2016.
Timeline
- Vehicles builtMay 2016 to September 2016
- Recall reported to NHTSA27 September 2016
- Owners notified28 September 2016
- Latest repair reportQ3 2016 — 100% repaired
Your rights
A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.
That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 27 September 2016.
To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.
Manufacturer contact
Owners may contact Eldorado customer service at 1-909-591-9557. Note: Eldorado is advising that vehicles with the affected axles are removed from operation until the recall has been remedied.
Official source
- Recalling manufacturer
- Eldorado National- California, Inc.
- Recall initiated by
- MFR
Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.
Additional notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check your own vehicle
This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.
A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.