Newmar Equipment Adaptive/Mobility

Newmar is recalling about 71 vehicles over a problem with the equipment adaptive/mobility. If the wheelchair access door opens while the vehicle is being driven, it could cause a loss of vehicle control, increasing the risk of a crash.

Campaign
16V699000
Manufacturer
Newmar Corporation
Reported
28 September 2016
Vehicles
71
Built between
Jun 2014 – Jan 2017
Models
1
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
18 October 2016
Repaired
63%
Unrepaired
26

Does this affect my vehicle?

This recall covers vehicles built between June 2014 and January 2017. If yours was built outside that window, it is not part of this recall.

  • 2015-2017 Newmar Canyon StarBuilt June 2014 to January 2017

Repair progress

26 of 71 vehicles in this recall had still not been repaired as of Q1 2018.

63% repaired — 45 of 71 reported

Manufacturers file these figures with NHTSA each quarter. Vehicles the manufacturer could not trace, or that have been scrapped or exported, are counted separately and are not included in the unrepaired figure.

What the defect is

Newmar Corporation (Newmar) is recalling certain model year 2015-2017 Canyon Star recreational vehicles manufactured June 5, 2014, to September 6, 2016. These vehicles have a wheelchair access door with a power door lock that may open while the vehicle is in motion if the keyfob button is pressed accidentally.

What could happen

If the wheelchair access door opens while the vehicle is being driven, it could cause a loss of vehicle control, increasing the risk of a crash.

What gets fixed

Newmar will notify owners, and dealers will add a relay harness to prevent the keyfob button from opening the door while the vehicle is in motion. The recall began on October 18, 2016.

Timeline

  1. Vehicles builtJune 2014 to January 2017
  2. Recall reported to NHTSA28 September 2016
  3. Owners notified18 October 2016
  4. Latest repair reportQ1 2018 — 63% repaired

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 28 September 2016.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Newmar customer service at 1-800-731-8300.

Official source

Recalling manufacturer
Newmar Corporation
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand