Supreme Structure: Hatchback/Liftgate

Supreme is recalling about 44 vehicles over a problem with the structure. Failure of either the street or curb side roller chain would result in that side of the platform falling immediately to the ground without notice, causing an uneven surface and increasing the risk of injury.

Campaign
16V742000
Manufacturer
Supreme Corporation
Reported
14 October 2016
Vehicles
44
Built between
Oct 2014 – Oct 2015
Models
4
Recall type
Vehicle
Initiated by
Manufacturer
Owners notified
22 November 2016
Repaired
Not reported
Unrepaired
Not reported

Does this affect my vehicle?

This recall covers vehicles built between October 2014 and October 2015. If yours was built outside that window, it is not part of this recall.

  • 2014-2015 Supreme Iner-CityBuilt October 2014 to July 2015
  • 2014-2015 Supreme Kold KingBuilt October 2014 to May 2015
  • 2014-2015 Supreme Signature VANBuilt November 2014 to October 2015
  • 2014-2015 Supreme Spartan Truck BodyBuilt February 2015 to September 2015

What the defect is

Supreme Corporation (Supreme) is recalling certain model year 2014-2015 Spartan Service Body, Signature Van, Iner-City and Kold King vehicles. The affected vehicles are equipped with equipped with Thieman Tailgates-brand TVL 12/16 series lift gates supported with roller chains that may fail.

What could happen

Failure of either the street or curb side roller chain would result in that side of the platform falling immediately to the ground without notice, causing an uneven surface and increasing the risk of injury.

What gets fixed

Supreme will notify owners, and Thieman dealers will inspect and repair the lift gates, as necessary, free of charge. The recall began on November 22, 2016.

Timeline

  1. Vehicles builtOctober 2014 to October 2015
  2. Recall reported to NHTSA14 October 2016
  3. Owners notified22 November 2016

Your rights

A safety recall repair is free. Under US federal law the manufacturer must fix a safety defect at no cost to you — no charge for parts, labor or diagnosis — whether or not you are the original owner. A dealer cannot charge you for recall work, and cannot require you to have bought the vehicle from them.

That entitlement is not unlimited. It applies where the vehicle was first sold less than 15 years before the recall was announced — 5 years for tires. Past that a manufacturer may still do the repair free of charge, and many do, but they are no longer obliged to. This recall was reported on 14 October 2016.

To arrange the repair, contact any franchised dealer for the brand. If a dealer refuses the work or tries to charge for it, you can report that to NHTSA at nhtsa.gov/recalls or on 1-888-327-4236.

Manufacturer contact

Owners may contact Supreme customer service at 1-800-842-4889.

Official source

Recalling manufacturer
Supreme Corporation
Recall initiated by
MFR

Everything on this page — the models listed, the build dates and the repair figures — comes from the manufacturer's filing to NHTSA and describes the vehicle line as a whole, not any individual car. Only the manufacturer can confirm whether a specific vehicle is affected, and whether its recall work has already been carried out. Check yours by VIN and read the official notice at nhtsa.gov/recalls.

Additional notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Check your own vehicle

This page describes the recall, not any one car. To see which recalls cover a specific vehicle, search by make, model and year.

A VIN lookup here identifies your vehicle and shows recalls issued for that make, model and year. It cannot tell you what is still open on your individual car - only the manufacturer knows that. Search by VIN instead, or check your VIN at nhtsa.gov for whether a recall is still open on your individual car.

Same component

Same brand